Candy Sue

Signed in as:

filler@godaddy.com

Account

Terms and Conditions

Effective Date: April 17, 2018
Last Updated: January 17, 2025

Welcome to CandySueC LLC (“we,” “our,” or “us”). By accessing or using our website, www.candysuec.com (“Website”), you agree to comply with these Terms and Conditions (“Terms”). If you do not agree, please refrain from using our Website.

1. Scope of Offerings

We provide the following through our Website:

Digital Products: Including but not limited to journals, templates, and coloring books.
Services: Workshops, coaching, and consulting sessions.
Subscriptions: Where applicable, recurring access to specific services or content.

All purchases are subject to these Terms, and additional details may be provided at the point of sale.

2. Use of the Website

You agree to:

Use the Website and its content for lawful purposes only.
Not engage in activities that may harm the Website or its users, such as spamming, hacking, or distributing malicious software.

We reserve the right to restrict or terminate your access to the Website if you violate these Terms.

3. Purchases and Payments

Payments are securely processed through third-party providers, including Stripe, PayPal, Venmo, Cash App, and GoDaddy.
We do not store your payment information directly.
All sales of digital products are final and non-refundable due to the nature of downloadable goods.
Refunds for services (e.g., workshops or coaching) are available if cancellations are made at least 24 hours before the scheduled session.

For questions or concerns about payments, please contact us at info@candysuec.com.

4. Subscriptions

Subscriptions, where offered, are billed on a recurring basis using the payment method on file.
You may cancel your subscription at any time through your account settings or by contacting us at info@candysuec.com.
Refunds for subscription fees will not be issued for partial billing cycles.

5. Intellectual Property

All content on this Website, including digital products, designs, and written materials, is the intellectual property of CandySueC LLC unless otherwise noted.

You may not reproduce, distribute, or resell our digital products without explicit written permission.
Products are for personal use only unless otherwise stated.

6. Third-Party Services

We rely on third-party tools for payment processing, analytics (e.g., SEMrush, Google Analytics), and marketing. By using the Website, you agree to the terms and policies of these third parties.

We are not liable for any errors, delays, or issues caused by these services.

7. Cookies and Tracking Technologies

Our Website uses cookies to enhance functionality, analyze user behavior, and track marketing efforts.

Functional Cookies: Ensure the Website operates smoothly.
Analytics Cookies: Collect data on user behavior to improve services.
Marketing Cookies: Track affiliate commissions and deliver personalized content.

By using the Website, you consent to the use of cookies. A cookie consent banner will be implemented to allow users to manage preferences in compliance with applicable regulations.

8. Limitation of Liability

To the fullest extent permitted by law:

We are not responsible for any errors or interruptions in the Website’s functionality.
We disclaim liability for third-party payment or analytics issues.
We are not liable for losses resulting from improper use of our digital products or services.

9. User Rights

You have the right to:

Request access to the personal data we have collected.
Request corrections to inaccurate data.
Request deletion of your data.

For data-related requests, please email info@candysuec.com.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Dispute Resolution

All disputes arising from these Terms will be resolved through arbitration in Vermont, USA. By using the Website, you agree to waive the right to bring claims in court, except as permitted by applicable law.

12. Changes to Terms

These Terms may be updated periodically to reflect changes in our services, legal requirements, or operational practices.

Significant updates will be posted on this page.
Where appropriate, we will notify users via email of substantial changes.

13. Contact Information

If you have any questions, concerns, or feedback regarding these Terms, please contact us:

Email: info@candysuec.com

Return and Refund Policy

Effective Date: April 17, 2018
Last Updated: [Insert Today’s Date]

At CandySueC LLC, we aim to provide high-quality products and services while ensuring a clear and transparent purchasing experience. Please review our comprehensive return and refund policy, which outlines terms for digital products, physical goods, services, subscriptions, and preowned or usable returned items.

1. Digital Products

Due to the nature of digital downloads, all sales of digital products, including journals, templates, and coloring books, are final and non-refundable.

Support: If you experience any issues accessing or downloading your purchased items, contact us at info@candysuec.com, and we will assist you promptly.

2. Physical Items

We accept returns for physical items, such as printed journals and planners, under the following conditions:

Eligibility for Returns:
- Items must be returned within 30 days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items:
- Customized or personalized products.
- Items marked as final sale or clearance.
Return Process:
- To initiate a return, email info@candysuec.com with your order number, a description of the issue, and photos of the item, if applicable.
- Approved returns must be shipped back at the customer’s expense, unless the item was damaged or incorrect.
Refunds:
- Refunds will be processed to the original payment method within 7–10 business days after the returned item is received and inspected.
- Shipping charges are non-refundable.

3. Services (Workshops, Coaching, and Consulting)

Refunds for services are available under the following conditions:

Cancellations: A full refund will be issued if you cancel at least 24 hours before the scheduled session.
Rescheduling: Sessions can be rescheduled without penalty if you notify us at least 24 hours in advance.
Missed Sessions: Refunds will not be provided for missed sessions without prior notification.

4. Subscriptions

If subscriptions are offered, the following terms apply:

Billing Cycles: Subscriptions are billed on a recurring basis using the payment method on file.
Cancellation: You may cancel your subscription anytime through your account settings or by contacting us at info@candysuec.com.
Refunds: No refunds will be provided for unused portions of a billing cycle. Subscriptions remain active until the end of the current billing period.

5. Preowned or Usable Returned Items on Final Markdown

Preowned or usable returned items are sold in as-is condition with the following terms:

As-Is Condition:
- These items may show signs of wear, use, or minor defects, and any known issues will be disclosed in the product description.
- By purchasing these items, you acknowledge their as-is condition and agree to accept them without further guarantees.
Final Sale:
- All sales of preowned or usable returned items are final and non-refundable.
- Exchanges or returns are not accepted.
Item Descriptions:
- We strive to provide accurate descriptions and photos of these items. Buyers are encouraged to ask any questions before purchasing by contacting us at info@candysuec.com.

6. Errors or Issues with Products or Services

If you encounter an issue with your purchase, such as receiving a damaged or incorrect item, please contact us at info@candysuec.com within 7 days of receiving your order. We will work with you to resolve the issue promptly.

7. Shipping and Liability

Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g., damaged or incorrect items).
International Orders: Customers are responsible for customs duties, taxes, or fees for international shipments.
Return Shipping: CandySueC LLC is not liable for items lost or damaged during return shipping. We recommend using a trackable shipping method and purchasing shipping insurance for high-value items.

8. Contact Us

If you have questions about this policy or need assistance, please contact us:

Email: info@candysuec.com

Terms and Conditions

Terms and Conditions

1. Scope of Offerings

2. Use of the Website

3. Purchases and Payments

4. Subscriptions

5. Intellectual Property

6. Third-Party Services

7. Cookies and Tracking Technologies

8. Limitation of Liability

9. User Rights

10. Children’s Privacy

11. Dispute Resolution

12. Changes to Terms

13. Contact Information

Return and Refund Policy

Return and Refund Policy

1. Digital Products

2. Physical Items

3. Services (Workshops, Coaching, and Consulting)

4. Subscriptions

5. Preowned or Usable Returned Items on Final Markdown

6. Errors or Issues with Products or Services

7. Shipping and Liability

8. Contact Us

This website uses cookies.