CandySueC Booking & Payment Policy
 

1. Payments
- All 1-on-1 sessions under $100 require full payment at booking.
- Strategy packages and custom projects over $100 require a 50% deposit to confirm, with the remaining balance due before final delivery.
 

2. Cancellations
- Appointments must be cancelled or rescheduled at least 24 hours in advance.
- Cancellations made less than 24 hours before the session will not be refunded.
- Missed free appointments may result in limited future booking privileges.
 

3. Refunds
- Refunds are available only if cancellation is requested at least 24 hours in advance.
- No-shows or partial attendance are non-refundable.
 

4. Rescheduling
- Clients may reschedule up to 1 time per session with no penalty, if done at least 24 hours prior.
- A second rescheduling request may incur a $10 admin fee.
 

5. Session Follow-Up
- Paid appointments may include a follow-up summary PDF, checklist, or custom resource depending on the session type.
- Any additional materials beyond scope may require a quote.
 

6. Contact & Support
- Contact candy@candysuec.com for any appointment-related questions or changes.
- Sessions may be held via Zoom, Google Meet, or phone depending on preference.
 

Thank you for respecting CandySueC's time and services so that we can continue to empower and educate the digital world with clarity and kindness.